How to work

1. How does your service work?
After you place an order, please email the images you want us to work on along with your requirements to us. We’ll review your files and start working on your project as soon as possible.

2. Can I ask questions before purchasing?
Absolutely! If you have any questions or need clarification before purchasing, feel free to reach out via the Contact page.

3. What type of files do you accept?
We recommend sending high-quality JPEG, PNG, or PDF files to ensure the best results. If you have other formats, email us, and we’ll let you know if we can work with them.

4. How long will it take to complete my order?
Turnaround time varies depending on the complexity of your project. Most orders are completed within 1–3 business days. For urgent requests, please contact us before purchasing.

5. What if I’m not satisfied with the results?
Your satisfaction is our priority! If you’re not happy with the final result, let us know, and we’ll do our best to make adjustments according to your feedback.

6. Do you offer refunds?
Due to the nature of our digital services, refunds are generally not provided. However, if there’s an issue with your order, please contact us, and we’ll work with you to resolve it.

7. Can I provide additional instructions or details after placing an order?
Yes, you can! Simply email us with your order details, and we’ll make sure to include your instructions in the design process.